Policies

• AONL may electronically record portions of this program. By attendance or participation in discussions, the registrant agrees that AONL may electronically copy and distribute registrant's attendance at and involvement in program discussions and question/answer periods. No individual or entity other than AONL may electronically record or copy any portion of this program for any use without prior written consent from AONL (including recordings from smart phones, iPads and other handheld devices).
• Opinions, materials and statements presented at the AONL Professional Governance Leadership Conference policies are not endorsed by, and do not necessarily represent, the views of the association or its members.
• AONL is not responsible for lost items or returning those lost items to the attendee.
• Seating at all events is first-come, first-served.

Cancellations can be done online through June 1, 2026. Event Participants who need to cancel may request a refund, less a 20% processing fee, by submitting a written request to aonlannualconference@aha.org on or before Monday, June 1, 2026, at 11:59 p.m. CT. Cancellations received after this deadline are not eligible for a refund.

Please allow 6–8 weeks for all refunds to be completed. AHA will attempt to make refunds using the same method of payment (credit card or check) as the original transaction. Should AHA use a different method for refunds, it will inform Event Participants.

This policy stands for all circumstances, including but not limited to personal or company level of comfort to travel. This policy remains in place and applies to your company's regulations including any reassignments given by your company and/or any foreseeable additional travel restrictions/policies implemented by your company.

AHA reserves the right to reschedule or cancel an Event because of an insufficient number of registrations, speaker availability, or to close registration when programs are full.

AHA may cancel a program when circumstances beyond its control—including, but not limited to, acts of nature, governmental authority or war in the United States—make it impractical or impossible to host the program or may put Event Participants in harm's way.

Registration and attendance at, or participation in, AONL meetings and other activities constitutes an agreement by the registrant to AONL's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.